Acknowledging negative crisis effects on employees' well-being and investigating how internal communication can contribute not only to boost employees' supportive behavior for the organization but can also ensure employees' well-being, also accounts for the ethical responsibility of an organization to take care of its community.
The results indicate that both organizational transparency and organizational support can contribute to mitigate employees’ negative crisis reactions, although the processes how these effects evolve differ.
The article appeared open access (thanks to a voucher by Vienna University) in Corporate Communication: An International Journal: https://doi.org/10.1108/CCIJ-04-2022-0045
The article is also featured in the monthly highlights on the EUPREARA website - along with some of our thoughts on a needed shift in perspective from organizations to employees affected by crises.
